MANIC GAMES PTY LTD (“Manic Games”, “we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) (where they apply).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or play our games (including playtests and development builds) (together, the “Services”). By using our Services, you agree to this Privacy Policy.

We collect information that may identify you or be considered personal information when it is necessary to operate the Services and improve our games. The types of information we may collect include:

1) Gameplay / Telemetry Data
Information about how you play and interact with our games, which may include:

• in-game events and actions

• progression, session length, difficulty and settings

• feature usage, UI interactions, and gameplay outcomes

2) Performance / Crash Data
Information used to diagnose stability and performance issues, which may include:

• crash reports, error logs, stack traces

• performance metrics (e.g., frame time, loading times)

• diagnostic events around failures

3) Hardware / Device and Technical Data
Information about your device and environment, which may include:

• device type/model, operating system version

• hardware configuration and language/region

• network information such as IP address

• device or platform identifiers used for analytics and security

4) Email Addresses / Support Information (if you choose to provide it)
We may collect:

• your email address if you sign up to a mailing list, register interest, join a playtest where email is requested, or contact support

• the content of your support request and any files you provide (e.g., screenshots)

No accounts at this stage: We do not require you to create an account to use our games at this time. If this changes, we will update this policy.

Where necessary to provide the Services, we may receive limited information from third-party platforms you use (for example, platform identifiers or entitlement/ownership confirmation) subject to the privacy controls and settings available on those platforms.

We use the information we collect for purposes including:

• Improving gameplay experience: understanding how players interact with our games and improving design and balance

• Crash and performance analysis: diagnosing bugs and improving stability and performance

• Hardware optimisation: ensuring our games run well across different devices/configurations

• Support: responding to questions and support requests

• Security and abuse prevention: protecting the Services and users from misuse

• Marketing (opt-in only): sending updates and promotional materials if you have opted in, and you can opt out at any time

Where the Privacy Act and APPs apply, we handle personal information as permitted by law, including:

• where it is reasonably necessary for our functions/activities (for example, improving game performance and reliability)

• where you have consented (for example, joining a mailing list)

• where required or authorised by law

We do not sell your personal information.

We may share information only as necessary to achieve the purposes in this policy or as required/authorised by law, including with:

1) Service Providers
Trusted third parties who help us operate and improve the Services (for example):

• analytics and telemetry services

• crash reporting and diagnostics services

• hosting and infrastructure providers

• email delivery and customer support tools

These providers are only permitted to use information to perform services for us.

2) Legal Obligations
We may disclose information if required or authorised by law, including responding to lawful requests from courts, regulators, or law enforcement.

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to select reputable providers and protect your information.

We take reasonable measures to protect information from unauthorised access, disclosure, alteration, or destruction. Measures may include:

• access controls and least-privilege practices

• encryption in transit and/or at rest where appropriate

• secure vendor selection and monitoring

We retain information only for as long as necessary to fulfil the purposes outlined in this policy (or as required by law). After that, we take reasonable steps to delete or de-identify it.

You may request:

• Access to personal information we hold about you

• Correction of inaccurate or incomplete information

• Deletion of certain information (subject to legal obligations and legitimate operational needs)

Marketing opt-out: If you receive marketing communications from us, you can opt out at any time using the unsubscribe link or by contacting us.

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent/guardian and believe your child has provided personal information, contact us and we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and update the effective date.

If you have questions or concerns about this Privacy Policy or how we handle information, contact us:

MANIC GAMES PTY LTD
Email: admin@manicgames.com.au
Postal address: PO Box 96, Toongabbie, 3856